Require Deposits
Set up deposit requirements for services
Deposits are the single best way to reduce no-shows. Requiring even a small upfront payment makes customers far more likely to honour their booking.
Enable Deposits for a Service
Edit any service and scroll to the Pricing section. Toggle "Require Deposit" on.
Set the Deposit Amount
Choose a fixed amount that customers must pay to confirm their booking.
Deposit Amount
The upfront payment required
£10.00 on a £45 service
Tip — A deposit of 25–50% of the service price is the sweet spot. Too low and it won't deter no-shows. Too high and it may put customers off.
Remaining Balance
The remaining balance is collected at the appointment (or however you prefer to handle it). Customers see both the deposit and total price clearly on the booking page.
Save
Save the service. New bookings for this service will now require the deposit.
Deposit requirement is active. Watch your no-show rate drop.
What's next?
Payments dialled in:
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